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F&B Team Leader

2 months ago

Perth, Western Australia Hilton Worldwide, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced F&B Team Leader to join our team at Hilton Worldwide, Inc. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service, leading a team of restaurant staff, and ensuring a safe and productive work environment.

Key Responsibilities
  • Customer Service: Provide and maintain a high level of customer satisfaction, addressing any complaints or issues promptly and effectively.
  • Team Leadership: Lead and motivate a team of restaurant staff, implementing and maintaining high standards of customer service and training staff to meet these expectations.
  • Workplace Safety: Ensure a safe and healthy work environment, monitoring and responding to any workplace hazards or incidents.
  • Operations Management: Oversee the day-to-day operations of the restaurant, including inventory management, staff scheduling, and customer flow.
Requirements
  • Qualifications: Approved Manager Licence, strong understanding of the Liquor Act and WA legislation.
  • Experience: Restaurant supervisory experience, strong communication and coordination skills.
  • Personal Qualities: Positive team player, responsible, organised, and self-motivated, patient, proactive, and able to work under pressure.
About Us

Hilton Worldwide, Inc. is a leading hospitality company that values its employees and provides opportunities for career development and growth. We are committed to delivering exceptional customer experiences and creating a positive work environment.