Sales Associate

1 week ago


Newcastle West, Limerick, Australia JD Sports Australia & New Zealand Full time
About Us

Recognized as the 'Leading Authority in Sports Footwear', JD Sports stands as a premier global brand in Sports Fashion, specializing in footwear and apparel.

Established in 1981 in Greater Manchester, JD Group has experienced significant growth through swift international expansion, now emerging as the foremost global retailer in sports fashion. With over 3,400 locations worldwide, we deliver exceptional service and style to our customers, aiming to inspire the next generation through a vibrant connection to the universal culture of Sport, Music, and Fashion.

In 2017, JD Sports made its mark in the Australian market and has since grown to over 60 locations across various states, with plans for further expansion.

POSITION OVERVIEW

At JD Sports, we embody a mindset and attitude that challenges the conventional. We forge our own path and excel in our industry, which is why we are celebrated globally as the 'Leading Authority in Sports Footwear.'

As a Sales Associate, your role is to deliver outstanding customer service, ensuring a unique and memorable experience for every JD customer.

Your responsibilities will include, but are not limited to:
  • Serve as a brand ambassador, showcasing comprehensive product knowledge and personalized customer service.
  • Assist customers with inquiries and facilitate sales transactions.
  • Collaborate with management and the store team to meet KPIs and objectives.
  • Support the team with various tasks, including visual merchandising, store cleanliness, and overall presentation.
  • Address customer complaints by escalating them to management.
  • Complete all mandatory training related to products, policies, and procedures.
Candidate Profile
  • Experience in customer service within retail, hospitality, or a similar sector.
  • A genuine passion for sports fashion.
  • A positive, proactive attitude.
  • Ability to thrive in a dynamic, fast-paced environment.
  • Willingness to share knowledge with the team to achieve shared goals.
  • A proactive approach to challenges, viewing them as opportunities for personal and professional growth.
  • Strong interpersonal and communication skills, engaging effectively with customers.
  • Flexibility to work various shifts, including weekends and holidays, as required by the store.
BENEFITS
  • Work with top-tier products and leading sports fashion brands.
  • Opportunities for training and career development.
  • Potential for advancement across various business areas, including Retail, Support Office, and Distribution Centre.
  • Enjoy attractive staff discounts, applicable to friends and family.
  • Access to our Employee Assistance Program and Mental Health support.
  • One month of paid parental leave for full-time employees.
We are committed to connecting with talented and dynamic individuals who are eager to grow, enabling us to enhance our brand's success while advancing your career.

JD values diversity and inclusion, fostering a culture where everyone feels appreciated, included, and celebrated.

We look forward to your application and the opportunity to embark on a rewarding journey with JD Sports.

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