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Sales Associate
2 months ago
Recognized as the 'Leading Authority in Athletic Footwear', JD Sports stands as a premier global brand in Sports Fashion, specializing in footwear and apparel.
Since our inception in 1981 in Greater Manchester, JD Group has experienced significant growth through swift international expansion, establishing itself as the foremost global retailer in sports fashion. With over 3,400 locations worldwide, we are dedicated to delivering exceptional service and style to our customers, aiming to inspire the next generation through a vibrant connection to the universal cultures of Sport, Music, and Fashion.
In 2017, JD Sports made its debut in the Australian market and has since grown to over 60 locations across various states, with plans for further expansion.
Position Overview
At JD Sports, we embody a mindset that challenges the ordinary. We forge our own path and excel in our industry, earning our reputation as the 'Leading Authority in Athletic Footwear.'
As a Sales Associate, your primary responsibility is to deliver outstanding customer service, ensuring a unique and memorable experience for every customer.
Your key responsibilities will include:
- Acting as a brand ambassador, showcasing extensive product knowledge and personalized customer service.
- Assisting customers with inquiries and processing transactions.
- Collaborating with management and the store team to meet performance targets.
- Supporting the team with various tasks, including visual merchandising, store cleanliness, and overall presentation.
- Addressing customer complaints by escalating them to management.
- Completing mandatory training related to products, policies, and procedures.
- Experience in customer service within retail, hospitality, or a similar sector.
- A passion for sports fashion.
- A positive, proactive attitude.
- The ability to thrive in a dynamic, fast-paced environment.
- A willingness to share knowledge with the team to achieve collective goals.
- A mindset that views challenges as opportunities for personal and professional growth.
- Strong interpersonal and communication skills, with a knack for engaging with customers.
- Flexibility to work various shifts, including weekends and holidays, as required by the store.
- Work with leading products and top sports fashion brands.
- Opportunities for training and career development.
- Potential for advancement across various business areas, including Retail, Support Office, and Distribution Centre.
- Enjoy attractive staff discounts, applicable to friends and family.
- Access to our Employee Assistance Program and Mental Health support.
- One month of paid parental leave for full-time employees.
JD values diversity and inclusion, fostering a culture where everyone feels valued and celebrated.
