Diligent Healthcare Records Coordinator

2 weeks ago

Ballarat, Victoria, Australia beBeeAdministrative Full time $57,600 - $73,680
Health Information Services Assistant

About the Role:

We are seeking a diligent Health Information Services Assistant to join our team. In this role, you will provide administrative support to our Health Information Services department and interact with internal/external customers in a timely and confidential manner.

Your responsibilities will include receiving clinical information requests, ensuring timely fulfillment and maintaining confidentiality; scanning medical records; assisting with medical record retrieval, tracking, and maintenance; accurately entering data into our Patient Administration System and Digital Medical Record; providing support and information to students and staff during placements at our health service; participating in team meetings, quality improvement projects, and adhering to Occupational Health and Safety policies while maintaining confidentiality.

Key Responsibilities:

  • Receive and respond to clinical information requests in a timely and confidential manner.
  • Scan medical records and assist with medical record retrieval, tracking, and maintenance.
  • Accurately enter data into our Patient Administration System and Digital Medical Record.
  • Provide support and information to students and staff during placements at our health service.
  • Participate in team meetings, quality improvement projects, and adhere to Occupational Health and Safety policies.

Requirements:

To be successful in this role, you will need:

  • Prior clerical or clinical experience, preferably in a hospital environment.
  • Accurate use of medical terminology.
  • Proficient computer skills.
  • Excellent communication, customer service, and interpersonal skills.
  • Strong time management, organizational skills, and ability to work effectively in a team to meet targets and Key Performance Indicators.

Benefits:

We offer a range of benefits, including:

  • Flexible work arrangements.
  • Purchase leave opportunities.
  • Salary packaging.
  • Staff fitness program.
  • Staff rewards and recognition program.
  • Commitment to diversity and inclusion.

Why Join Us?

We are a diverse team in a rural and regional community, offering a variety of career opportunities in acute, maternity, mental health, allied health, aged care, and support services.

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