Deployment Operations Manager

3 days ago

Bendigo, Victoria, Australia beBeeDeployment Full time $55,000 - $64,000

About Our Deployment Team

At our company, we are seeking a highly organized and proactive team leader to oversee and coordinate the Deployment area.

This role involves leading a team of operational staff, ensuring timelines are met, maintaining quality standards, and working cross-functionally with managers to ensure smooth rollouts.

Department Overview

The Deployment department plays a crucial role within logistics, ensuring the smooth onboarding and operational readiness of engineers and managers within service delivery and network build sectors.

Responsibilities:

  • Line management responsibilities for operational staff
  • Be the primary point of contact for the Deployment team
  • Report any issues/concerns to senior management
  • Understand and demonstrate good leadership
  • Excellent problem-solving and analytical skills
  • Strong communication skills
  • Ability to handle multiple tasks simultaneously in a fast-paced environment
  • Prioritise on a continual basis ensuring that key tasks receive the greatest attention
  • Support operational staff to meet delivery targets within Deployment
  • Ability to respond quickly and effectively to changes in a proactive manner
  • Identify shortfalls in internal procedures and use escalation chains for procedural risks to the department and delivery numbers
  • Prepare weekly and monthly performance reports to highlight peaks and troughs in areas and send to senior management for assessment
  • Demonstrate ability to serve as a knowledgeable resource to the management team providing leadership and direction
  • Conduct daily/weekly audits of teams' performance and collate data based on findings
  • Support the Deployment team and feedback any issues to senior management that may be affecting team performance
  • Assist with weekly/monthly stock counts and collate data based on findings
  • Respond to enquiries via email
  • Develop strong team working relationships
  • Build relationships within logistics
  • Support senior management in identifying inefficiencies and help develop new processes if required
  • Implement and maintain general house-keeping processes to ensure a safe and clean working environment
  • Assist in the unloading and checking of kit from any leavers; ensuring processes are followed with items being returned to stock or utilised for the preparation of full kits
  • Assist with the loading of vans for Deployment
  • Use company resource planners to schedule and prioritise workload
  • Assist with stock transfers between all sites

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