Senior Business Analyst

2 days ago


Eight Mile Plains, Queensland, Australia RACQ Full time
About the Role

This is an exciting opportunity to join RACQ's team as a Senior Business Analyst, supporting the delivery of the organization's strategic portfolio. As a key member of the team, you will provide business analysis and related services to projects, ensuring timely and high-quality deliverables.

Key Responsibilities
  • Oversee the complete business analysis lifecycle for assigned projects, ensuring effective stakeholder engagement and delivery of solutions.
  • Lead business analysis efforts on large projects, taking accountability for end-to-end outcomes and fostering a productive team environment.
  • Effectively engage business stakeholders and project teams to gather requirements, conduct analyses, and deliver solutions.
  • Proactively identify, assess, and manage risks and issues impacting business analysis deliverables, ensuring project success.
  • Implement rigorous review processes to maintain the highest standards of quality across all business analysis deliverables.
  • Contribute to the development and implementation of the business analysis capability roadmap, enhancing the overall business analysis competency.
  • Provide expert coaching and mentoring to junior business analysts, fostering their professional growth and development.
  • Actively participate in the business analysis community of practice, sharing knowledge, collaborating with colleagues, and staying abreast of industry trends.
About You
  • Extensive experience as a senior business analyst or lead business analyst.
  • Strong knowledge of contemporary business and process analysis frameworks and methodologies.
  • High level of experience planning workshops and conducting sessions with large groups.
  • Ability to communicate effectively both verbally and in writing.
  • Process-oriented with sound judgment, attention to detail, and follow-through.
  • Excellent stakeholder management, communication, and problem-solving skills.
  • Well-honed coaching/mentoring skills.
  • Self-motivated, independent, and able to manage multiple projects and competing deadlines.
  • Passionate about the business analysis profession and eager to proactively help RACQ improve its business analysis practice.
Why Join RACQ?

RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance. At RACQ, we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion, particularly for people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability-related barriers in securing employment.

What We Offer
  • Financial benefits and discounts on a range of banking, assistance, and insurance products.
  • Give back to our communities with paid volunteer leave, payroll giving, and volunteering for community events such as MotorFest.
  • A range of flexible working and leave options, including parental leave, purchased leave, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
  • Prioritize your wellbeing with discounts on health programs and access to wellbeing initiatives, such as annual flu vaccinations, corporate health insurance, and a free and confidential Employee Assistance Program (EAP).
  • Invest in your development with in-house development programs and access to an extensive digital learning platform.


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