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Technical Solutions Analyst
2 months ago
Overview of the Position
The Analyst Engineer will focus on crafting and implementing technical solutions; assessing software effectiveness for intended objectives; working closely with end users, vendors, and developers. They will leverage their analytical and technical skills to tackle business challenges. Proficiency in software configuration, deployment, and process enhancement is essential.
Enhance business operations through innovative technology, ensuring maximum efficiency and exceptional customer service. Thoroughly analyze stakeholder needs, adjusting software or introducing new technologies to boost productivity. Contribute significantly to major projects by providing dedicated analytical insights. Convert business aspirations into concrete solutions, outlining detailed specifications, diagrams, and flowcharts. Tailor our banking applications to adapt to evolving business requirements. Continuously improve our core systems for optimal performance. Serve as the primary support for applications, promptly addressing any issues.Candidate Profile
Familiarity with information analysis – effective probing, generating solutions, and making informed decisions. Proven track record in achieving results and fulfilling customer expectations; maintaining high standards to meet project objectives. Excellent at interpreting and communicating both written and verbal information. Demonstrated experience in applying, developing, and sharing specialized and detailed technical knowledge. Skilled in recognizing trends and connections from diverse data sources, including customers, competitors, and market dynamics. Proficient in understanding and analyzing numerical and statistical data.Why Choose RACQ?
This is an exciting period for RACQ as we advance our transformation towards smarter solutions that provide greater security and prosperity for Queenslanders. We are large enough to make a significant impact in our community, yet small enough to support your professional and personal growth.
By being part of RACQ, you will engage in new sustainability initiatives, including our commitment to becoming a carbon-neutral organization by 2030. We have partnered with sustainable companies and introduced various green products and initiatives. We will continue to advocate for, research, and offer environmentally friendly solutions.
RACQ is dedicated to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to them and how we can assist in achieving a work-life balance.
At RACQ, we are committed to fostering a diverse and inclusive workplace to create better outcomes for our employees and members. We strive for our teams to reflect our communities and are particularly committed to inclusion for individuals of Aboriginal and Torres Strait Islander heritage, as well as those who may face diversity or disability-related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirements, please inform us at the time of applying.
Benefits Offered:
Our employee benefits are designed to enhance your work life, home life, and community involvement, including:
Financial benefits and discounts on various banking, assistance, and insurance products. Opportunities to give back to our communities through paid volunteer leave, payroll giving, and participation in community events. A variety of flexible working and leave options, including parental leave, purchased leave, cultural observance leave, and personal leave for well-being. Prioritize your well-being with our onsite and virtual health hub, discounts on health programs, and access to well-being initiatives. Invest in your professional development with in-house training programs and access to a vast array of online courses.You can explore all our employee benefits for further details.
