Operations Team Lead Position

2 weeks ago

Perth, Western Australia beBeeOperational Full time $80,000 - $120,000

Job Overview

We are seeking a highly skilled and dedicated Operations Team Lead to join our team. As an integral part of the leadership structure, you will play a pivotal role in driving business growth through operational excellence.

About the Role:

  • Lead a high-performing operations team to achieve business objectives
  • Develop and implement strategies to improve efficiency, productivity, and quality
  • Maintain a strong focus on customer satisfaction and retention
  • Work closely with senior management to drive business growth and profitability
  • Foster a culture of continuous improvement and innovation within the team

Key Responsibilities:

  • Plan and coordinate branch removal activities to meet client needs and expectations
  • Collaborate with operations managers to develop and enhance team competencies
  • Ensure adherence to company policies and procedures
  • Conduct regular quality audits to maintain high standards
  • Assist in preparing information for biannual removalist skills review and planning

Requirements:

  • Proven experience in a leadership or supervisory role, preferably in a fast-paced environment
  • Excellent organisational and prioritising skills to manage multiple tasks simultaneously
  • Strong communication and interpersonal skills to lead and motivate teams
  • High level of business and financial awareness to drive business growth
  • Ability to think strategically and analytically to solve complex problems

Benefits:

In this challenging yet rewarding role, you will have the opportunity to work with a dynamic team, drive business growth, and make a real impact on customer satisfaction. If you are a motivated and ambitious individual looking to take your career to the next level, we encourage you to apply.

About Us:

We are a leading provider of relocation services across Australia and New Zealand. With over 60 branches and an extensive global partner network, we offer a unique opportunity to work with a diverse range of clients and stakeholders.

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