Shift Manager

5 days ago


Wagga Wagga City Council, Australia JL Hospitality Management Full time
Job Description

Job Title: Shift Manager - Hospitality Operations

Job Summary:

We are seeking a highly motivated and experienced Shift Manager to join our team at JL Hospitality Management. As a Shift Manager, you will be responsible for overseeing shifts and running a designated area, ensuring that our customers receive exceptional service and quality food.

Key Responsibilities:

  • Supervise employees to ensure adherence to restaurant operations and procedures.
  • Comply with restaurant safety and security standards for a safe working environment.
  • Responsible for maintaining food safety to the highest standard.
  • Review and monitor guest counts and sales projections to align with shift targets and restaurant goals.
  • Actively seek customer feedback for an exceptional customer experience and repeat business.
  • Work within a team to deliver the best quality and experience for our customers.

Requirements:

  • Well presented, friendly and organised.
  • Able to lead a team to achieve results.
  • Adaptable to a fast-paced environment and have the ability to multitask.
  • Attention to detail and accuracy.
  • Confident in engaging with customers, suppliers, or contractors, including handling difficult situations with individuals.
  • Communicates clearly and effectively.
  • Capable of lifting, shifting, and moving items.
  • Capable of hearing and responding to various alerts and alarms.
  • Resilient and adaptable, bouncing back from challenges with a positive mindset.

What We Offer:

  • Discounted Macca's (Yum): Enjoy exclusive discounts on Mc Donald's delicious offerings.
  • Access to Discounts at 400 Popular Retailers: Explore savings at 400 popular retailers through our My Benefits program.
  • 24/7 Wellbeing Support: Access our health and safety app for around-the-clock support, including free live-chat sessions with registered professionals such as nurses, psychologists, and emergency responders.
  • Nationally Recognised Qualifications: As a Registered Training Organisation (RTO), we can issue nationally recognised qualifications at different stages of your career.
  • World-Renowned Training: Receive top-notch training that is globally recognised.
  • Flexible Work Hours: Enjoy shifts that fit seamlessly into your life and commitments for a better work-life balance.
  • Diversity and Equal Opportunity: Be part of a diverse workplace that values equality; we are proud to be an equal opportunity employer.
  • Fun and Welcoming Atmosphere: Experience a workplace that is not only professional but also fun and welcoming, with a positive and inclusive culture.


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