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Business Process Analyst
2 months ago
Company Overview:
Ray White and Loan Market is a leading aggregator in Australia and New Zealand, dedicated to supporting a vast network of brokers and advisers. As a family-owned enterprise, we pride ourselves on our rapid growth and commitment to excellence, partnering with over 80 lenders to deliver exceptional service to our clients.
Position Summary:
The Business Analyst will be instrumental in evaluating and documenting essential business processes, ensuring alignment with organizational objectives and industry benchmarks. This role demands a blend of analytical prowess, meticulous attention to detail, and superior communication abilities.
Key Responsibilities:
- Requirements Gathering: Engage with stakeholders to collect and articulate comprehensive business requirements for various projects.
- Data Analysis: Examine current commission frameworks, sales metrics, and financial documentation to uncover trends, deficiencies, and enhancement opportunities.
- Process Mapping: Create detailed process diagrams and workflows related to commissions, ensuring precision and clarity.
- System Integration: Collaborate with technical teams to ensure a thorough understanding of existing integrations.
- Testing and Validation: Formulate and implement testing strategies to verify commission calculations and guarantee payout accuracy.
- Reporting: Assist project management in generating project documentation, as well as managing risks and issues.
- Training and Support: Offer training and assistance to end-users regarding the new commission system.
- Continuous Improvement: Identify and recommend enhancements for efficiency in commission-related processes.
Qualifications:
- Education: A Bachelor's degree in Business Administration, Finance, Information Technology, or a related discipline.
- Experience: A minimum of 3-5 years in a Business Analyst role, ideally within the financial services sector.
- Analytical Skills: Strong analytical and problem-solving capabilities with a focus on detail.
- Communication Skills: Exceptional written and verbal communication skills, capable of conveying complex information in a clear manner.
- Project Management: Proven experience in managing projects and the ability to juggle multiple tasks and deadlines efficiently.
- Interpersonal Skills: Strong ability to work collaboratively with cross-functional teams.
Benefits:
- Generous personal leave days to prioritize your well-being.
- Comprehensive parental leave and superannuation support.
- Support for fertility treatments.
- Paid study leave to foster your professional development.
- Flexible hybrid working arrangements.
- Access to internal learning and development programs.
- Religious and cultural leave options.
- Opportunity to purchase additional annual leave.
- Employee perks program offering discounts with major brands.
- Paid volunteer days to support your chosen causes.
- Referral program to encourage team growth.
- Wellbeing support services, including financial and career advice.
- Career advancement opportunities through our high performer programs.
At Ray White and Loan Market, we value diversity and inclusivity, believing that a varied workforce enhances our success. We are dedicated to fostering a workplace where every individual feels respected and empowered, contributing to a culture of innovation and business excellence.
