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Team Leader

2 months ago

Melbourne, Victoria, Australia KMO Burger, LLC Full time
About the Role

We are seeking a highly motivated and experienced Team Leader to join our team at KMO Burger, LLC. As a Team Leader, you will be responsible for leading a team of employees to ensure excellent customer service and a smooth dining experience for our guests.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Food Prep & Delivery: Ensure that food is prepared and delivered to customers in a timely and efficient manner.
  • Daily Operations: Manage daily operations, including inventory management, scheduling, and employee supervision.
  • Quality Standards: Maintain high-quality standards in food preparation, presentation, and customer service.
  • Fiscal Responsibility: Manage cash handling, inventory, and other financial aspects of the restaurant.
  • Communication: Communicate effectively with management, employees, and customers to ensure a positive and productive work environment.
  • Cleaning and Sanitation: Maintain a clean and sanitary environment for customers and employees.
  • Certifications: Achieve and maintain required certifications, such as food safety and customer service certifications.
What We Offer
  • Weekly Pay: Competitive weekly pay with opportunities for advancement.
  • Pay for Performance: Eligibility for pay increases and bonuses based on performance.
  • Leadership Development: Opportunities for leadership development and career growth.
  • Benefits: Comprehensive benefits package, including healthcare, life insurance, and holiday bonus program.
  • Discounted Meals: Discounted meals for employees and their families.
  • Service Awards: Recognition and rewards for outstanding service and performance.
Requirements

To be successful in this role, you will need:

  • Excellent Communication Skills: Strong communication and interpersonal skills to effectively lead and manage a team.
  • Leadership Experience: Previous leadership experience in a fast-paced environment, such as a restaurant or retail setting.
  • Customer Service Skills: Excellent customer service skills to ensure customer satisfaction and loyalty.
  • Organizational Skills: Strong organizational and time management skills to manage multiple tasks and priorities.