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Venue Manager

2 months ago

Maroochydore, Queensland, Australia TGI Fridays Full time
About TGI Fridays

TGI Fridays is a leading international casual dining restaurant group with a rich history of innovation and a commitment to delivering exceptional guest experiences.

Job Summary

We are seeking a highly motivated and experienced Venue Manager to join our team in our Sunshine Coast locations. As a key member of our management team, you will be responsible for leading our Front of House operations and driving sales growth while maintaining high standards of quality and service.

Key Responsibilities
  • Leadership and Management: Manage a team of up to 30 staff, including training, rostering, and on-shift management.
  • Operational Excellence: Oversee the overall management of the FOH operational facets of the business, ensuring adherence to and auditing of OH&S and Food Hygiene procedures.
  • Sales and Revenue Growth: Identify opportunities to build sales and revenue while controlling costs.
  • Guest Experience: Ensure superior service and quality to deliver outstanding guest experiences.
  • Culture and Development: Drive a positive working environment and lead by example as a senior restaurant leader, creating a supportive culture that motivates and develops your team.
Requirements
  • Experience: Demonstrated hospitality experience within a high-volume restaurant environment (2-3 years).
  • Qualifications: Qualifications in Hospitality are preferred, but not essential.
  • Leadership and Customer Service: Proven management experience with outstanding leadership capability and customer service focus.
  • Attitude and Skills: Can-do attitude with the ability to act efficiently and resiliently, drive to create a supportive culture that motivates and develops your team.
  • Availability: Ability to work productively during busy trading periods, including weeknights and weekends.
  • Australian Working Rights: Australian Working Rights are required.
What We Offer
  • Comprehensive Training: A comprehensive 'Manager in Training' program to provide you with all the tools you need to succeed.
  • Profit Share Earning Potential: Invitation to participate in the TGI Fridays Australia Management Incentive Scheme, allowing for uncapped Profit Share Earning potential.
  • Supportive Culture: A large Support team from our Operations team, finance, IT, marketing, Customer Service, Development, and People & Culture.
Rotating Roster

We are looking for candidates available to work on a rotating roster, including:

  • Monday: Afternoon, Evening, Morning
  • Tuesday: Afternoon, Evening, Morning
  • Wednesday: Afternoon, Evening, Morning
  • Thursday: Afternoon, Evening, Morning
  • Friday: Afternoon, Evening, Morning
  • Saturday: Afternoon, Evening, Morning
  • Sunday: Afternoon, Evening, Morning
Expected Salary

Expected salary: $80,000 depending on experience.