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Financial Service Professional

1 month ago

Sydney, New South Wales, Australia Bendigo and Adelaide Bank Full time

About Us

Bendigo Bank is a leading financial institution that prides itself on being big enough to offer every opportunity, yet small enough to maintain a strong community feel. We're committed to supporting our customers, giving back to the community, and making a positive impact.

About The Role

As a Customer Relationship Officer, you will play a key role in providing an exceptional branch experience by meeting customers' end-to-end banking needs. This includes transaction activities, exploring customer needs and circumstances, and providing consumer lending and other financial solutions relevant to their lifestyle. You will be responsible for building strong relationships with new and existing customers and the wider community.

Your Key Responsibilities

  • Meet sales targets through delivering personalized solutions that meet customer needs
  • Effectively communicate with customers face-to-face and over the phone
  • Learn and adapt to new systems and processes quickly
  • Demonstrate high-level banking product knowledge, including transactions accounts, insurance, term deposits, and credit cards
  • Prioritize customer needs and provide timely support

About You

We're looking for a driven and customer-focused individual who is eager to learn and progress in their career. A successful Customer Relationship Officer will possess:

  • Proven ability to achieve sales results through solution-based selling
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to change
  • High-level banking product knowledge and experience in consumer lending (desired but not essential)

What We Offer

A competitive salary of $80,000 - $110,000 per annum, depending on experience, plus benefits and opportunities for professional growth and development.