Operations Director
3 weeks ago
LUXXE Outsourced Hotel Services is a leading provider of hotel management solutions. As an Operations Manager, you will play a crucial role in driving our success.
We are seeking a highly skilled and experienced Operations Manager to oversee the operations of multiple hotels within Adelaide. The successful candidate will have a strong understanding of overall hotel operations, including Front Office, Maintenance, and Housekeeping.
The ideal candidate will have previous experience in multi-site management and be able to determine the most efficient ways for each housekeeping department to operate. You will oversee the housekeeping management, ensuring that the company has the equipment and procedures in place to deliver exceptional service to guests and clients.
You will work closely with the Housekeeping Manager to ensure that budgets are met and maintained on a daily basis through planning, forecasting, productivity tracking, and labour reporting. Additionally, you will be responsible for ensuring the WH&S of each workplace, ensuring compliance with applicable legislative requirements and maintaining equipment safely.
A key aspect of this role is leadership and planning. You will need to create and implement plans to help LUXXE succeed, utilizing creativity and problem-solving skills. Effective communication and leadership skills are essential to interact with employees and clients.
In this role, you will be an ambassador of our H.E.A.R.T values (Honesty, Excellence, Accountability, Respect, Teamwork) and lead the team through our Balanced Scorecard approach surrounding our Four Pillars of the business:
- Safety is our Priority
- Financial Achievement
- Delivering Customer Service Excellence
- LUXXE Legends (People)
If you meet the above criteria and are interested in contributing to an organisation that values quality, we encourage you to apply. Please submit your application, including your work history and education information, via the provided link.
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