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Technical Business Analyst
2 months ago
We are seeking a skilled Technical Business Analyst to join our team at Coates Group. As a Technical Business Analyst, you will play a critical role in understanding and conveying customer needs to our Engineering team, ensuring the delivery of solutions that meet client requirements.
Key Responsibilities- Collaborate with customers, product managers, and business stakeholders to gather, analyze, and document technical and functional business requirements.
- Conduct workshops and interviews to elicit, validate, and document clear business requirements.
- Map client requirements into product epics/features and decompose them into user stories/tickets with detailed functional and technical requirements.
- Develop strong working relationships with internal stakeholders and external clients to define and confirm business requirements.
- Provide content for the Product Manager to include in external-facing product documentation describing features, business rules, and use cases.
- Create necessary artefacts, including capability gap analysis and process flow diagrams.
- Support the maintenance and update of user guides based on functional changes as projects are delivered.
- Support the creation of UAT test cases with the consideration of client acceptance scenarios and conduct internal UAT of delivered features.
- Facilitate the creation of traceability matrices from detailed requirements to test cases.
- Identify opportunities to improve internal processes and practices and propose practical solutions to be implemented.
- Conduct research and develop a thorough understanding of customer needs and new technologies in collaboration with Product Managers to ensure alignment with Product vision.
- Cross-team collaboration to manage functional dependencies and ensure these are considered as part of sprint planning and during sprints.
- 5+ years' experience within a similar role.
- Tertiary qualification in Computer Science, Software Engineering, or related field.
- Experience in Digital Software for 5+ years (preferred).
- Experience creating detailed functional specifications for Digital software products (5 years).
- Experience using Figma to create or update wireframe designs as required.
- Experience working in both agile and waterfall methodologies.
- Experience using Jira and Confluence.
- Knowledge of BABOK and business process mapping methods.
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.
We are a global team of talented, ambitious, creative people that value integrity, individuality, and inclusivity. We believe in the values that got us here are the ones that will continue to lead us forward.
We are excited by what we've accomplished, but know the best is yet to come.
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).