Dialing for a Cause

3 weeks ago


Sydney, New South Wales, Australia Mondial telephone fundraising Full time

Why Work with Mondial Telephone Fundraising?

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We're looking for passionate individuals to join our team as telephone fundraisers. If you have excellent communication skills and are confident on the phone, this could be the perfect opportunity for you.

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About the Role

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As a telephone fundraiser, you will be responsible for making outbound calls to donors who support various charities we work with. You'll use our Contact Centre solution to make calls and accurately manage data for our charities.

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You will work effectively as part of a team in a contact centre environment and aim to achieve customer service KPIs around productivity and quality.

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The Benefits

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We offer a supportive training program, which includes an induction program to help you feel prepared and excited to start making calls. Our friendly team celebrates diversity and shares best practices among fundraisers, inspiring creativity and a thirst to learn more about our work.

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You'll also represent charities that aim to advance education, welfare of animals, protect the environment, advance health, and provide humanitarian aid.

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What We Offer

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We offer a competitive hourly rate of $31.23 per hour, plus flexible start and finish times. You'll also enjoy casual positions that include a minimum 25-hour working week. Working from our office in North Sydney, you'll be part of a dynamic team that's dedicated to making a difference.

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No Experience Necessary

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Previous fundraising or call centre experience is not required. We're looking for strong communicators who can hold conversations and engage with people over the phone.

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Some key responsibilities include:

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  • ">
  • Making outbound calls to donors who support our charities">
  • Using our Contact Centre solution to make calls and accurately manage data for our charities">
  • Working effectively as part of a team in a contact centre environment">
  • Achieving customer service KPIs around productivity and quality">
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Your Salary

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Your estimated annual salary would be approximately $63,500 based on 25 hours per week at $31.23 per hour.

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We look forward to welcoming you to our team



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