Senior Cloud Reliability Engineer
1 week ago
Red Hat Asia-Pacific PTY. LTD. is seeking a Senior Cloud Reliability Engineer to develop, scale, and operate our OpenShift managed cloud services.
As a key member of our team, you will contribute to running OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating work through automation.
Our team relies on collaboration and openness for its success. We strive to cultivate a transparent environment that makes room for different voices and fosters a culture of continuous improvement.
Key Responsibilities:
- Contribute code to increase the scalability and reliability of the service
- Contribute software tests and participate in peer review to increase the quality of our codebase
- Help and develop peers' capabilities through knowledge sharing, mentoring, and collaboration
- Participate in a regular on-call schedule, including occasional paid weekends and holidays
- Practice sustainable incident response and blameless postmortems
- Resolve customer issues escalated from the Red Hat Global Support team
- Work within a small agile team to develop and improve SRE software, support your peers, plan and self-improve
Requirements:
- A bachelor's degree in Computer Science or a related technical field involving software or systems engineering
- Experience programming in at least one of these languages: Python, Golang, Java, C, C++ or another object-oriented language
- Experience working with public clouds such as AWS, GCP, or Azure
- Experience troubleshooting an as-a-service offering (SaaS, PaaS, etc.)
- Ability to collaboratively troubleshoot and solve problems in a team setting
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