Sales Associate Onsite QLD

1 month ago

Darling Heights, Australia Stockland Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team in QLD. As a Sales Associate, you will play a key role in supporting our customers throughout the sales process and ensuring a seamless customer experience.

Key Responsibilities
  • Respond to sales and after-sales enquiries, providing guidance and support to customers.
  • Contribute to sales activities, including pre-qualification and follow-up, meet and greet assistance with qualification.
  • Assist in maintaining appropriate systems, procedures, and controls to ensure efficient sales processes.
  • Provide a welcoming and helpful interface between the team and key internal and external stakeholders.
  • Contribute to the delivery of agreed enquiry conversion rate from enquiry to deposit to settle per project(s).
  • Maintain and update sales systems and processes to maximise enquiry conversion and minimise cancellations of deposits for the Region.
  • Enhance Stockland's leadership position and reputation in the industry through sustainable sales practices and adherence to the structured sales process.
About You
  • You have a strong face-to-face customer service background working in a sales, hospitality, or retail environment.
  • You have industry experience from within the property industry, builder/developer or similar, which is advantageous.
  • You are eager to learn, grow, and develop with a career in Stockland.
  • You have experience in delivering high-quality administrative tasks and activities and are technology-savvy.
  • You are able to multi-task, manage your time effectively, and demonstrate initiative.
  • You are able to engage and build rapport easily with a diverse range of stakeholders.
  • You are motivated to work independently or as part of a team.
  • You will require to have your own reliable transport and a full driver's license.
About Stockland

At Stockland, we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse, and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

We recognise the importance of flexibility and work-life quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds, and we want our teams to reflect this.

We offer competitive remuneration and benefits, including free access to or subsidised lifestyle, health, well-being, and financial services products.

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