Insurance Business Process Expert

6 days ago

Melbourne, Victoria, Australia beBeeGovernance Full time
Business Process Analyst

We are seeking a highly skilled Business Process Analyst to join our team. As a key member of our business, you will be responsible for analysing and improving existing business processes.

Job Description

The successful candidate will provide broad support to our Group Life & Retirement business unit, assisting in documenting, developing, and delivering operational frameworks and business processes across the business unit.

Key responsibilities will include:

  • Supporting the development of centralised framework and tools to manage annual attestations, partner insurer questionnaires, and other contractual obligations for the business unit
  • Coordinating with internal stakeholders across TAL to facilitate training and information sessions on initiatives
  • Contributing to the development, implementation, and maintenance of operational risk control registers in collaboration with the Line 1 Risk team
  • Documenting process flow diagrams and change impact summaries for key business processes and stakeholder areas
  • Coordinating and conducting business requirements workshops with internal stakeholders and providing process training to the Group Partnerships team
  • Creating and maintaining a comprehensive catalogue of business processes, process flows, and definitions
  • Preparing monthly Risk Committee reports / packs as required
Required Skills and Qualifications

The ideal candidate will have advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), experience with Microsoft Lists, Power BI, Visio, and SharePoint, and proven ability to lead and deliver multiple concurrent projects.

Additionally, the successful candidate will have experience in coordinating work across enterprise functions, including engagement with senior leaders, and ability to identify and implement continuous process improvements and operational efficiencies.

High-level organisational and administrative skills, with the ability to manage large volumes of information from diverse stakeholders, and exceptional communication skills, both written and verbal, including presentation skills, are essential for this role.

Benefits

TAL is committed to inclusion and supporting the career growth of our diverse workforce. We are proud to be recognised as an Employer of Choice for Gender Equality, a member of Diversity Council Australia, and supporters of reconciliation initiatives.

Our company offers a range of benefits, including flexible working options, generous insurance plan, and opportunities for professional development.

Others

As part of our hiring process, checks such as criminal history, bankruptcy, work entitlement, regulatory, and references may be conducted.

Everyone at TAL is responsible for conducting themselves ethically and following our Code of Conduct. Risk management is a shared responsibility.

If you are an existing TAL employee, please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal to ensure your application is properly recorded.

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