Customer Service Representative

4 days ago


Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Next Gen Health & Lifestyle Clubs.

About the Role

The successful candidate will be the first point of contact for visitors to our Club, providing exceptional customer service and ensuring a 5-star experience.

Key responsibilities include:

  • Providing friendly and courteous assistance to members and guests
  • Managing front desk operations, including cash handling and inventory management
  • Responding to member inquiries and resolving issues in a timely and professional manner
  • Maintaining a high level of knowledge about our Club's services and facilities
Requirements

To be successful in this role, you will need:

  • A minimum of 12 months experience in a similar role
  • Exceptional communication and interpersonal skills
  • The ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; degree preferred
  • A calm and friendly disposition, with a strong focus on delivering exceptional customer service
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range of $60,000 - $80,000 per annum
  • A comprehensive benefits package, including health insurance and paid time off
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and cover letter, to us.



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