Support Team Leader

1 month ago

Sydney, New South Wales, Australia David Jones Full time
About the Role

David Jones is seeking a highly skilled and motivated Support Team Leader to join our team. As a key member of our operations team, you will be responsible for leading the support team and collaborating with stakeholders across the business to drive stock distribution and facilities management.

Key Responsibilities
  • Coordinate stock flow to the shopfloor, including ticketing, hanging, security tagging, and distribution
  • Manage the outbound process, including instore fulfillment, within agreed service level agreements
  • Ensure prompt and accurate payment to vendors using logistics inventory management systems
  • Monitor and facilitate access in store for contractor services, including maintenance activities, permits to work, visitor access, and associated processes
  • Support company initiatives related to sustainability
  • Advocate for workplace health and safety to create a safe environment for workers, contractors, and customers
  • Process shrinkage through reportable cycle counts and investigations, and action negative stock on hand and known shrinkage adjustments
  • Monitor adherence to routine store security, cash handling, and point of sale to minimize errors and maintain compliance
  • Coordinate completion of training and manage records, including WHS and injury management
  • Follow systems and processes in accordance with David Jones policies and procedures relevant to inventory management
  • Effectively delegate tasks and responsibilities across the team to ensure task rotation and timelines are met
  • Coach and develop the logistics team members to achieve desired results and celebrate success to ensure an engaged and productive team
Requirements
  • Ability to lead by example and unite the team through collaboration and engagement
  • Superior organization and prioritization skills to perform tasks in a timely and efficient manner, with attention to detail
  • Ability to build and maintain good relationships with a customer-focused mindset
  • Adaptability and resilience to change
  • Financial nous, analytical skills, and systems savvy
  • Self-motivation and diligence
  • Exceptional service mindset and adaptable communication skills
Why Work for Us
  • Competitive remuneration package and incentive scheme
  • Generous employee discounts across David Jones
  • Supportive, flexible, and engaging environment that will support personal and professional development
  • Be a member of a company committed to sustainable practices
  • Ongoing training and development to pursue individual ambitions
  • Be a part of an organization that is connected, works as one, and has a vision to inspire its people, customers, and community
Our Recruitment Process
  • Quick Apply: Submit your CV and answer a few key questions to get started
  • Chat Interview (20-25 minutes): Share your experiences in an online chat, highlighting how your values align with ours
  • Video Interview: Next, impress us further by answering a question via video interview, showcasing your personality and potential
  • Face-to-Face Meet: Selected candidates will meet with the hiring manager to see how they fit into the team and wider business at David Jones

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