
Spares Coordination Specialist
22 hours ago
Job Title: Spares Coordination Specialist
About the RoleWe are seeking an experienced Spares Coordination Specialist to service our high-volume Workshop and Parts Operations. As a key member of the team, you will work towards achieving sales targets, delivering exceptional customer experiences, and building strong relationships with customers, sales teams, and suppliers.
Key Responsibilities:- Manage stock levels and ordering processes to ensure efficient inventory control
- Develop and maintain effective customer relationships through proactive communication and issue resolution
- Liaise with internal stakeholders to ensure seamless end-to-end ordering and receiving of parts
- Provide expert spare parts support to customers via phone and in-person interactions
- Analyze data to generate relevant reports and insights to inform business decisions
- Utilize computer programs and parts catalogues to optimize operations and improve productivity
- Must have prior experience as a Spares Coordination Specialist or equivalent role
- Proficiency in DMS and parts catalogue systems
- Demonstrated ability to deliver exceptional customer experiences and build strong relationships
- Meticulous attention to detail and organizational skills
- Strong communication and problem-solving skills, with ability to negotiate effectively
- High levels of self-motivation, drive, and resilience
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