Recoveries Specialist

3 weeks ago


Melbourne, Victoria, Australia Singtel Full time

Unlock Your Potential in Recoveries

At Singtel, we're committed to delivering exceptional customer experiences. As a Recoveries Consultant, you'll play a vital role in maximizing recoveries and minimizing bad debt.

Your Key Responsibilities

  • Collaborate with the Billing & Credit team to drive recoveries strategy and deliver results;
  • Own the continuous improvement model in debt recovery management, identifying and resolving internal control gaps;
  • Provide expert input into critical recovery processes and activities;
  • Support budgeting, forecasting, and scenario analysis;
  • Conduct in-depth data analysis to generate recovery insights;
  • Work closely with the Collections and Recoveries team to set up and maintain reporting analytics and dashboards;

Your Skills and Qualifications

  • Tertiary qualification in Business, IT, or Commerce;
  • Experience in analytical roles, including financial modeling and case preparation;
  • Strong understanding of MS Office, Teradata SQL, relational databases, and data analysis tools;
  • Exceptional communication, interpersonal, and project management skills;
  • Ability to present findings to all levels of the business;

What We Offer

  • Flexible working arrangements, including remote work options;
  • Inclusive paid parental leave and parental support programs;
  • Access to extensive online and facilitator-led learning resources;
  • Opportunities for career growth and professional development;
  • A vibrant campus life with various facilities and amenities;

Keen to learn more about what it's like to work at Singtel? Search #SingtelLife on LinkedIn to go behind the scenes.



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