Client Onboarding Specialist

2 weeks ago

Geelong, Victoria, Australia beBeeCustomerSuccess Full time $90,000 - $120,000

We are seeking an experienced professional to drive customer success by guiding clients through onboarding and training, ensuring a seamless experience.

About the Role
  • Plan and execute projects to deliver solutions that meet client needs.
  • Foster strong relationships with key clients by providing proactive support and personalized solutions.
  • Collaborate with internal teams and clients to gather requirements, define project scopes, and oversee successful implementations.
  • Work closely with the operations team to address customer needs, resolve challenges, and optimize workflows.

About You

  • You have a strong background in customer success, onboarding, or project planning.
  • You are tech-savvy, with proficiency in tools like Microsoft Office and CRM platforms.
  • You possess exceptional communication and relationship-building skills.
  • You are detail-oriented, proactive, and capable of juggling multiple priorities in a fast-paced environment.

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