Senior Care Team Leader

6 days ago

Brisbane, Queensland, Australia beBeeCareLeader Full time $90,000 - $120,000
Lead Care Teams for Exceptional Service

Care Team Managers play a pivotal role in delivering high-quality, person-centred services to our Members. Your leadership will drive safe, effective, and meaningful care, ensuring our teams exceed Aged Care and NDIS requirements.

  • Drive team performance by aligning service delivery with organisational standards.
  • Oversee the safe and effective management of escalated incidents and complaints.
  • Provide expert guidance on complex care issues to achieve measurable outcomes.
  • Champion quality, safety, and continuous improvement through governance and policy.
  • Ensure workforce sustainability by managing team resourcing and workload.
  • Mentor Team Leaders to enhance engagement, satisfaction, and development in our people.
  • Collaborate with stakeholders to forecast and plan workforce needs.
  • Contribute to strategic initiatives and tech enhancements for better Member experiences.
  • Lead accreditation and certification readiness.

Requirements:

  • Tertiary qualification in a health-related field (e.g. nursing, allied health, social work).
  • Proven leadership experience in multidisciplinary teams delivering safe, high-quality care and support.
  • Demonstrated innovation in care delivery with measurable consumer outcomes.
  • Senior experience in Commonwealth-funded aged care and NDIS community supports.
  • Track record of driving innovation, efficiency, and growth in privately funded services.
  • Strong understanding of Aged Care Quality Standards and NDIS Practice Standards.
  • Skilled in service development, strategic planning, and creative problem-solving.
  • Adaptable leader committed to leveraging technology in a dynamic care environment.
  • High-level customer service and person-centred care focus.
  • Passionate about improving outcomes for Members, their families, and colleagues.
  • Full working rights in Australia and NDIS Worker Screening clearance.

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