Parts and Service Support Specialist

2 months ago

Leongatha, Australia Brandt Tractor Full time
About the Role

We are seeking a skilled Parts and Service Support Representative to join our Leongatha Branch in the parts department. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities
  • Conduct outbound calls to existing and potential customers to offer information on Brandt parts, maintenance, and repair services.
  • Meet and exceed sales targets and key performance indicators (KPI's) related to parts and service sales.
  • Assist customers in identifying their parts and service needs accurately.
  • Provide detailed information on Brandt parts, pricing, and service options.
  • Collaborate with service team to schedule appointments and allocate resources efficiently.
  • Assist the customers in understanding the importance of routine maintenance and recommend appropriate service on the equipment needs.
  • Maintain accurate records of customer interactions, orders, and service history in our CRM system.
  • Follow up with customers to ensure satisfaction, address any concerns or questions, and build long-term relationships.
  • Stay updated on the latest Brandt product releases, service offerings and industry trends.
About Us

Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It's our mission to enable our customer's success by providing practical and reliable equipment solutions and support.

About You

If you have a passion for agriculture equipment, excellent communication skills, and a passion for customer service and sales, we invite you to apply for this exciting opportunity.

  • Previous sales experience in similar industry preferred.
  • Previous skill in outbound customer service, or sales roles.
  • Strong knowledge of agriculture equipment parts and service.
  • Excellent communication and interpersonal skills.
  • Ability to build rapport and maintain positive relationships with customers.
  • Results driven with focus on achieving sales targets.
  • Proficiency in computer systems and software used in customer relationships management (CRM)
  • Ability to work independently and as part of a team.
  • Strong organisational and time management skills.
  • Ability to plan, develop, and communicate territory coverage to maximize sales potential.
  • High school diploma or equivalent. Heavy equipment industry technical training or Certification is a plus.
  • Ability to travel within the territory and work flexible hours.
  • A valid driver's license and clean driver's record are required.
What We Offer
  • Attractive remuneration package
  • Opportunity to be pivotal in the growth and success of our Business.
  • Ongoing Training & Development
  • Advancement Opportunities
  • Employee Assistance Program

  • Parts and Service Support Specialist

    2 months ago

    Leongatha, Australia Brandt Tractor Full time

    About the RoleWe are seeking a skilled Parts and Service Support Representative to join our Leongatha Branch in the parts department. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesConduct proactive outreach to customers to offer information on Brandt parts and...

  • Parts and Service Support Specialist

    3 weeks ago

    Leongatha, Australia Brandt Full time

    About the Role:We are seeking a skilled Parts and Service Support Representative to join our Leongatha Branch in the parts department.As a key member of our team, you will be responsible for proactively reaching out to customers, providing information on Brandt parts and services, and ensuring a seamless service experience.Key Responsibilities:Conduct...

  • Parts and Service Support Specialist

    3 weeks ago

    Leongatha, Australia Brandt Full time

    About the Role:We are seeking a skilled Parts and Service Support Representative to join our Leongatha Branch in the parts department.As a key member of our team, you will be responsible for proactively reaching out to customers, providing information on Brandt parts and services, and ensuring a seamless service experience.Key Responsibilities:Conduct...

  • Parts and Service Support Specialist

    1 month ago

    Leongatha, Australia Brandt Tractor Full time

    About the RoleWe are seeking a skilled Parts and Service Support Representative to join our Leongatha Branch in the parts department. As a key member of our team, you will be responsible for providing exceptional customer service and sales support for our agricultural equipment products.Key ResponsibilitiesConduct outbound calls to existing and potential...

  • Parts and Service Support Specialist

    1 month ago

    Leongatha, Australia Brandt Full time

    About the RoleWe are seeking a highly motivated and customer-focused Parts and Service Support Representative to join our Leongatha Branch in the parts department.As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our customers, ensuring their needs are met and exceeded.Key...

  • Parts and Service Support Specialist

    1 month ago

    Leongatha, Australia Brandt Tractor Full time

    About the RoleWe are seeking a highly motivated and customer-focused Parts and Service Support Representative to join our Leongatha Branch in the parts department.As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our customers, ensuring their needs are met and exceeded.Key...

  • Parts and Service Support Specialist

    2 months ago

    Leongatha, Australia Brandt Tractor Full time

    About the RoleWe are seeking a skilled Parts and Service Support Representative to join our Leongatha Branch in the parts department. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesConduct outbound calls to existing and potential customers to offer...

  • Parts and Service Support Specialist

    1 month ago

    Leongatha, Australia Brandt Tractor Full time

    Job SummaryWe are seeking a skilled Parts and Service Support Representative to join our team at Brandt Tractor. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting Brandt's parts and services, and driving sales growth.Key ResponsibilitiesConduct outbound calls to customers to offer information on...

  • Parts and Service Support Representative

    5 months ago

    Leongatha, Australia Brandt Tractor Full time

    Are you ready to start your next chapter with a leading business? Brandt have an opportunity for a Parts and Service Support Representative to join our Leongatha Branch in the parts department. About the role: As a Parts and Service Support Representative, you will be responsible for proactively reaching out to customers,...

  • Parts and Service Support Representative

    5 months ago

    Leongatha, Australia Brandt Full time

    Are you ready to start your next chapter with a leading business? Brandt have an opportunity for a Parts and Service Support Representative to join our Leongatha Branch in the parts department. About the role: As a Parts and Service Support Representative, you will be responsible for proactively reaching out to customers, provide information on Brandt...

  • Parts and Service Support Representative

    2 months ago

    Leongatha, Australia Brandt Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Parts and Service Support Representative. As a key member of our Leongatha Branch, you will be responsible for providing exceptional customer service and sales support to our clients in the agricultural equipment industry.Key ResponsibilitiesConduct outbound...

  • Parts and Service Support Representative

    3 weeks ago

    Leongatha, Australia Brandt Full time

    About the role:As a Parts and Service Support Representative at Brandt, you will be responsible for providing exceptional customer service and support for our agricultural equipment customers. This includes proactively reaching out to customers to offer information on Brandt parts and services, and ensuring a seamless service experience.Key responsibilities...

  • Parts and Service Support Representative

    2 months ago

    Leongatha, Australia Brandt Tractor Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Parts and Service Support Representative. As a key member of our Leongatha Branch, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesConduct...

  • Parts Interpreter Apprenticeship

    7 months ago

    Leongatha, Australia Chapman Machinery Service Full time

    Are you looking for an exciting opportunity to kick-start your career in the agricultural industry? We are currently seeking a motivated and enthusiastic individual to join our growing team for a Parts Interpreter Apprenticeship. This apprenticeship will provide you with hands-on training and valuable experience in the field of agricultural parts...

  • Staff Specialist

    5 months ago

    Leongatha, Australia Gippsland Southern Health Service Full time

    **Reference Number** **Position Title** **Employment Class** **Employment Type** **Location** Leongatha Campus **Hours** **Position Summary** - Excellent benefits including Salary Packaging + Novated Car Leasing + Employee Assistance Program - Great work location - only 1 1/2 hrs from Melbourne and 20 mins to fantastic beaches - Short-term...

  • Agricultural Equipment Support Specialist

    2 weeks ago

    Leongatha, Australia Brandt Full time

    Agricultural Equipment Support SpecialistAt Brandt, we are seeking a skilled Agricultural Equipment Support Specialist to join our team. In this role, you will provide exceptional support to our customers by offering information on Brandt parts and services. Your primary responsibility will be to proactively reach out to customers, collaborate with the...

  • Disability Support Worker

    2 months ago

    Leongatha, Australia Melba Support Services Full time

    Join a leading not for profit in the disability support industry - A range of shifts and locations available - you choose what works for you - Full training and support provided **About Us**: For over 50 years Melba Support Services has been providing services to people with disability that focus on supporting people to dream big, embrace life and do what...

  • Disability Support Workers

    5 months ago

    Leongatha, Australia melba support services Full time

    **About Melba** This year will be Melba’s 50th anniversary of providing exceptional, uncompromising, truly individualised services to people with disabilities. We are renowned for placing the 1,400 people we support in the centre of everything we do. We operate throughout Victoria and we’re still growing. Our team comes in all shapes and sizes from all...

  • Disability Support Worker

    2 months ago

    Leongatha, Australia Melba Support Services Full time

    Working at Melba Support Services (Melba) - We support people with disability to live the life they want. - We have a Zero Tolerance approach to violence, abuse, neglect, and exploitation. - Every member of the Melba community is committed to The Melba Way Charter, our vision, purpose and values. - Melba aims to create welcoming and respectful workplaces...

  • Manager Health Information

    5 months ago

    Leongatha, Australia Gippsland Southern Health Service Full time

    **Reference Number** **Position Title** **Employment Class** **Employment Type** **Location** Both Leongatha & Korumburra Campuses **Hours** **Position Summary** - **Excellent benefits including Salary Packaging + Novated Car Leasing + Employee Assistance Program**: - **Great work location - only 1 1/2 hrs from Melbourne and 20 mins to fantastic...