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Maintenance Operations Director

2 months ago

Southbank, Victoria, Australia Crown Resorts Full time

About Crown Resorts

Crown Resorts is a world-class destination where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better.

The Role

We are seeking a highly skilled Maintenance Operations Manager to lead a large-scale team of trades and ensure a highly effective resort operation. Reporting into the General Manager of Property Services, this is a key leadership role heading up a diverse team of property services staff.

Key responsibilities include:

  • Oversee the maintenance operation's performance by achieving high levels of service standards and productivity through both preventive maintenance and critical plant recovery after unscheduled facility downtime
  • Liaise with other departments on delivering all services in a timely and effective manner to maximise productivity and revenue as well as report on impacts to operations
  • Develop and implement advanced maintenance strategies to optimise customer service delivery
  • Manage risks associated with the potential downtime of the building plant, equipment and services as well as develop and execute risk control and business recovery strategies
  • Ensure that all maintenance programs and associated activities comply with relevant policies and procedures and other regulatory requirements

About You

To be successful in this role, you will be an experienced leader of large facilities maintenance teams with technical knowledge to provide clear directives to maintain a high level of operational effectiveness. You will have customer service at your core and the ability to contribute to a world-class resort. You'll also bring:

  • Extensive experience in a senior building management role across large-scale landscapes
  • Demonstrated ability to lead teams with a high service standard culture
  • Strong technical knowledge of maintenance operations across a complex site
  • Previous Trade qualifications (Plumbing or Electrical) and/or relevant tertiary qualifications
  • A high level of attention to detail, online system savviness and organisation skills