Crisis Support Specialist

2 weeks ago


Cairns City, Queensland, Australia St Vincent de Paul Full time

About the Role

We are seeking a dedicated and compassionate Crisis Support Worker to join our team at St Vincent de Paul. As a Crisis Support Worker, you will be responsible for providing end-to-end support to clients engaged through our Men's Hostel in Cairns.

Key Responsibilities

  • Provide holistic support to clients throughout all facets of the client journey from intake to exit
  • Deliver high-quality case management, advice, referral, and advocacy services
  • Assist clients to access safe, affordable, and stable accommodation
  • Work with adults with complex needs to increase skills to sustain current and future tenancies and improve overall quality of life

Requirements

  • Minimum Certificate III in Community Services or related field
  • Knowledge of and ability to work within relevant legislation and guidelines relating to the delivery of specialist homelessness services
  • Previous experience as a Support Worker or equivalent within the homelessness support sector or related field
  • Ability to deliver advocacy on behalf of clients and ensure confidentiality of client information

What We Offer

  • Competitive hourly rate and excellent employment benefits
  • Salary packaging arrangements
  • Access to our Employee Assistance Program
  • A welcoming and inclusive environment

How to Apply

Applications are encouraged from Aboriginal and Torres Strait Islander peoples. To be eligible for this position, you must have an appropriate visa to work in Australia/New Zealand.



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