Customer Service Representative

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $80,000 - $140,000

Job Title: Customer Service Representative

Description:

We are seeking a professional with excellent customer service skills to provide exceptional support to our clients. The successful candidate will be responsible for resolving issues, working collaboratively with field engineers, and providing fault diagnosis on products.

Key Responsibilities:

  • Offer technical support via phone and resolve customer complaints
  • Provide accurate quotations for spare parts and offer phone diagnosis services
  • Liaise with clients to arrange for field engineers to attend sites for installation and product maintenance
  • Utilize strong communication skills, both written and verbal

Requirements:

  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills and attention to detail

Benefits:

  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A competitive salary and benefits package

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