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SaaS Implementation Coordinator
2 weeks ago
Our Customer Experience Delivery team at Employment Hero is dedicated to delivering exceptional customer experiences through innovative solutions and seamless implementations. We are seeking a skilled Software Implementation Project Manager to join our team and contribute to our mission of making employment easier and more valuable for everyone.
In this role, you will work closely with cross-functional teams to ensure timely and successful delivery of our SaaS solution. The ideal candidate will possess a strong understanding of project management principles, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Develop expertise in specific industries or domains to provide customers with best practice solutions utilizing our platform.
- Proactively identify any risks in the project and implement mitigation measures to prevent escalations.
- Manage data with the strictest security, following our internal data handling and security policies.
- Ensure accurate and current data in our business management systems, updating as required within the prescribed cadence.
