Credit Management Specialist

2 days ago

Gold Coast, Queensland, Australia beBeeController Full time $90,000 - $120,000

Smart Energy is a dynamic and fun team that values innovative thinking and strategic action. We seek a hands-on and experienced leader to manage our credit and collections function.

About the Role

The Senior Credit Controller will lead a newly created position responsible for managing accounts receivable for a business turning over circa $100m in revenue, with a ledger spanning cash, finance, and rebate income streams across Australia.

Credit Management & Risk Oversight

This role requires developing and implementing credit policies and procedures tailored to B2B and B2C segments, conducting credit assessments and approval processes for new accounts, particularly home builders and commercial clients, monitoring exposure and mitigating credit risks through proactive ledger management and structured terms.

Accounts Receivable & Collections

The Senior Credit Controller will oversee the AR ledger, ensuring timely invoicing, collections, and reconciliations, working closely with internal stakeholders (e.g. Sales, Customer Service) to resolve disputes quickly and professionally, maintaining and improving cash flow by reducing DSO and aged debt levels.

Rebate Recovery & Scheme Management

This role involves managing the end-to-end process of rebate collection from government schemes, liaising with Approved Certificate Providers (ACPs), and using dedicated platforms to ensure documentation is timely, accurate, and compliant with State/Territory rules.

Dispute Resolution & Compliance

The Senior Credit Controller will oversee customer disputes, including NCAT cases and other tribunals, ensuring compliance with Australian Consumer Law and industry-specific codes, particularly for solar and energy products, maintaining accurate records for audit and regulatory purposes.

To succeed in this role, you will need experience in B2B environments, particularly construction or home builder segments, resilience and adaptability in a fast-growing and evolving business environment, qualifications and experience including 2+ years' experience in credit management, accounts receivable, or financial operations, experience leading a credit/collections team in a medium to large organisation, deep knowledge of Australian credit and collections laws, including NCAT and consumer protections.

Why Join Us?

We offer a fantastic work-life balance, Monday–Friday hours, and real opportunities to grow within the company.

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