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Customer Service Liaison
2 weeks ago
Casual Customer Experience Officer role is an exciting opportunity to assist with inbound customer service calls and enquiries.
About The OpportunityAre you passionate about helping people? If your answer is yes, then here is an opportunity to join our team as a casual Customer Experience member.
As a key point of contact for all customers and residents, you will be responsible for managing enquiries through our front counter, customer contact centre and online channels.
Our team prides itself on being vibrant, friendly, helpful, and professional. We offer an efficient and consistently high standard of service to our valued customers while seeking creative solutions to ensure customer satisfaction and engagement.
Essential Criteria- Customer service experience in a contact centre or customer facing role is essential.
- Excellent time management skills and ability to multi-task are required.
- People person with well-rounded communication skills is necessary.
- Tech-savvy and willing to learn are highly desirable.
We offer a range of benefits including competitive hourly rate, flexible working arrangements, and opportunities for career growth and development.
Our team is committed to supporting flexibility and balance, ensuring safety, and providing development opportunities for its employees.
How To ApplyTo submit your application, please apply online. In addition to a cover letter and resume, applicants are required to submit comprehensive responses to the selection criteria as part of their initial application.
