Moneycare Team Leader

2 weeks ago

Alice Springs, Northern Territory, Australia The Salvation Army Full time
About The Salvation Army

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.

We offer the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

About Moneycare

Moneycare is The Salvation Army's national financial counselling and financial capability program. It is one of the largest and long-running such programs in Australia.

Our evidence-based outcomes measurement process shows that we have a real impact on the lives of the people who come to us seeking assistance through materially improved mental health, personal well-being and financial resilience, including financial hardship alleviation.

Primary Purpose of the Role

We are seeking a values-driven Team Leader to provide leadership in our Moneycare Service in Alice Springs, whilst also supervising the broader team across the Northern Territory and South Australia.

As the Team Leader, you will work collaboratively with regional, state, and national management, finance, HR and other TSA services to ensure that Moneycare services operate efficiently and effectively.

You will ensure that our service is run according to budget along with a focus on continual improvement to the quality of service to the community.

As the successful candidate, you will be encouraged to take the lead in identifying improvements to policies, procedures, and systems to make change.

Key Responsibilities
  • Lead the operations of a team within a Moneycare regional service, including providing training and support.
  • Ensure that Salvation Army, Moneycare, professional body, funding body and regulatory standards and requirements are being met.
  • Ensure all financial counselling, financial capability and related services are provided at a high level with quality, professionalism and caring to prevent and to ease the suffering or hardship of people in financial difficulty or crisis.
  • Build financial resilience, in accordance with program guidelines, as well as to the requirements of the relevant professional body and funding bodies.
  • Provide leadership consistent with Salvation Army mission and values, modelling core Salvation Army values and behaviours.
Requirements
  • Accreditation as a Financial Counsellor would be highly regarded.
  • Diploma of Financial Counselling or equivalent (or working towards).
  • Demonstrated ability to work within a counselling framework (or working towards).
  • Be willing to commence training as a Financial Counsellor and complete the Diploma of Financial Counselling as efficiently as possible.
  • Experience in the field of welfare, community services, counselling or business/finance is preferable.
  • Demonstrated success in leading a team of people within a community service environment.
  • A national police record check is required.
  • Valid NT Drivers Licence.
  • Working With Children Check.

Some intrastate travel associated with outreach service may be required.

What We Offer

As a registered NFP, we offer our eligible employees real and meaningful benefits such as:

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650).
  • Flexible working conditions.
  • Health, fitness and financial discounts/benefits.
  • Paid parental leave - 12 weeks.
  • Up to 8 weeks leave per year through our purchase leave scheme.
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity.
  • Purpose-driven career which has positive social and sustainable outcomes.
  • Employee Assistance Program - Independent confidential counselling service.
  • Opportunity for career development.
  • An inclusive culture of dedicated, passionate and professional team members.
  • Positively supporting and impacting the lives of others through your career contribution.

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