F&B Operations Director

7 days ago

Australia beBeeLeadership Full time $90,000 - $120,000

Overview

The role of an Operations Manager in the Food and Beverage industry requires strategic leadership to drive revenue, quality, and customer satisfaction. As a seasoned professional in this field, you will be responsible for overseeing the day-to-day operations of bars and restaurants, ensuring seamless service delivery, and maintaining high standards of productivity and profitability.

Key Responsibilities:

  • Evaluate and maintain restaurant and bar performance metrics, focusing on revenue growth, cost control, and exceptional customer experiences.
  • Leverage operational expertise to optimize beverage programs, manage inventory, and streamline workflows, enhancing overall efficiency and guest satisfaction.
  • Lead by example, fostering a positive work environment and motivating staff to deliver outstanding results during peak periods.
  • Implement effective scheduling and training strategies to ensure efficient staff utilization and skill development.
  • Cultivate strong relationships with customers, responding promptly to their needs and resolving any issues in a timely manner.

Requirements:

  • Proven track record of success in senior management roles within the hospitality or food and beverage industries.
  • Excellent communication, leadership, and problem-solving skills, with the ability to adapt to changing circumstances.
  • Demonstrated expertise in menu planning, inventory management, and beverage operations.
  • Affinity for technology, with proficiency in software applications and point-of-sale systems.

Additional Skills:

  • Guest-centric approach with a focus on delivering personalized services.
  • Knowledge of marketing principles and practices, with the ability to contribute to promotional initiatives.
  • Fluency in English and additional languages, with excellent written and verbal communication skills.

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