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Support Coordinator

3 weeks ago

Sydney, New South Wales, Australia beBeeCare Full time $76,776
Job Description

Care Connect is seeking an experienced and enthusiastic Care Professional to join our team as a Service Coordinator in the Commonwealth Home Support Program (CHSP) team.

The successful candidate will be responsible for providing administrative support and resolving client requests within agreed service levels. This includes serving as the primary point of contact for clients, assisting them in accessing services and navigating their care options.

Key Responsibilities:

  • Provide exceptional support to clients by coordinating between clients, client advisors, and partnered service providers
  • Maintain a high standard of customer service, ensuring all interactions are handled with care and professionalism
  • Build strong relationships with clients, understanding their needs and providing tailored solutions

Requirements:

  • Experience in customer service, administration or coordination
  • Strong communication and time management skills
  • A background in CHSP or health/community services with care coordination is beneficial but not essential

Benefits

We offer a competitive salary, flexible working environment, 5 weeks annual leave, ADO option, a passionate team, and a caring, understanding work environment. We also provide ongoing training and development opportunities to support your growth and career progression.

Why Work with Us?

Care Connect is committed to supporting the independence of our clients. We believe that every individual deserves to live a fulfilling life, free from unnecessary burdens. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our clients and contribute to the success of our organization.

How to Apply

If you are passionate about delivering exceptional support to clients and contributing to a dynamic and supportive team, please submit your application by clicking the link below. We look forward to hearing from you