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Client Relationship Coordinator
2 months ago
Responsibilities:", "ul": [{"li": "Coordinating Client Growth initiatives, including coaching sessions, client review meetings, and client team actions"}, {"li": "Maintaining client information on intranet pages and collaborating with Legal Assistants and Corporate Services teams to review and update client processes"}, {"li": "Conducting ad hoc client and industry research and assisting with client database-related processes"}, {"li": "Working with the Client Systems team to research and update client contact records on InterAction (firm CRM) when required"}, {"li": "Coordinating the firm's client onboarding program fortnightly"}, {"li": "Coordinating the firm's matter survey program every 3-4 weeks"}, {"li": "Developing and implementing a client survey and client review program with the Head of Client Growth"}, {"li": "Providing general support to the Head of Client Growth and the Partner responsible for Clients & Markets"}], "h3": "About You", "p": "To succeed in this role, you will have:", "ul": [{"li": "A minimum of 3 years of administrative experience in a corporate organization"}, {"li": "An interest in client and business development or marketing, with an understanding of how law firms operate"}, {"li": "Proficiency in Microsoft Office with advanced Word, Excel, and PowerPoint"}, {"li": "Excellent interpersonal skills and ability to interact at all levels"}, {"li": "Excellent written and communication skills"}, {"li": "Strong attention to detail"}, {"li": "Flexible approach and good persistence"}, {"li": "Proactive and strong problem-solving abilities"}, {"li": "A team player"}, {"li": "Highly organized with the ability to prioritize multiple tasks and meet tight deadlines"}], "h3": "About Us", "p": "Hall & Wilcox is a leading independent Australian law firm, delivering outstanding legal services to corporate, public sector, and private clients. Our purpose is to enable our clients, our people, and our communities to thrive.
We are committed to creating and maintaining a workplace that actively seeks to include, welcome, and value unique contributions of all people. We encourage applications from candidates of all cultural backgrounds, age, abilities, sexual orientation, and gender identities.
If you require any adjustments or support to complete your application, please contact Alison Daly-Thomson, Talent Acquisition Manager, at [insert email].
This vacancy is being managed directly by the HW Talent Acquisition / People & Culture team.
We look forward to connecting with you"}
