Claims Management Specialist

1 day ago

Sydney, New South Wales, Australia beBeeCareers Full time $80,000 - $120,000

Compensation claims management and injury support specialists play a vital role in helping individuals regain control of their lives. As part of our team, you will have the opportunity to make a meaningful impact on someone's life every day.

The Opportunity

Our company is dedicated to providing ongoing support during return-to-work journeys, ensuring that individuals receive the best possible outcomes. You will feel a great sense of satisfaction knowing your talent and hard work have a purpose.

Key Responsibilities:
  • Develop and implement effective claims management strategies to achieve optimal member outcomes within set timeframes.
  • Ensure compliance with relevant legislation, regulations, and industry standards, overseeing insurance claims under established codes of practice.
  • Provide empathetic and professional support to claimants and their representatives or beneficiaries throughout the claims process.
  • Maintain clear communication with stakeholders.
  • Deliver adverse outcomes with a solution-focused approach.
  • Collaborate with internal teams to ensure seamless claims processing.
About You:
  • Previous experience in compensation claims management, life insurance, and/or personal injury is highly desired.
  • Strong understanding of claims processes and relevant legislation.
  • Passion for supporting individuals and their families during challenging times.
  • Excellent communication and interpersonal skills, including confident phone manner.
  • High level of attention to detail and accuracy in managing claim workflow, drafting file notes, and preparing written correspondence.
We Offer:
  • A vibrant, collaborative, and innovative team culture.
  • Flexibility with opportunities to work from home when fully trained.
  • A corporate wellbeing program with discounted health insurance and gym membership.
  • Access to discounts at over 350 retailers through our rewards program.
  • Annual recognition reward based on tenure and performance.
  • Comprehensive learning and development support.
  • Company-wide events to celebrate success.
  • Quarterly Reward and Recognition Awards.
  • Up to 16 weeks paid parental leave, plus superannuation benefits.

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