Junior Payment Operations Associate, Insurance

4 weeks ago

Brisbane, Queensland, Australia Flywire Full time
Job Title: Junior Payment Operations Associate, Insurance

At Flywire, we're seeking a highly skilled and detail-oriented Junior Payment Operations Associate to join our team. As a key member of our finance and operations team, you will be responsible for providing financial and operational support for our international payments and health insurance businesses.

Key Responsibilities:
  • Post financial data to appropriate accounts in our accounting system
  • Enter, update, and/or retrieve accounting data from systems
  • Reconcile transactions, financial data, and other information to our accounting system
  • Manage accounting software (NetSuite)
  • Assist with financial statement preparation and provide assurance about the accuracy of information contained in financial reports and their compliance with statutory requirements
  • Tax classification and preparation of BAS reporting
  • Maintain internal control systems
  • Verify policies billed against applications received and reconcile differences through follow-up with the provider and/or other employees
  • Insurance renewals and extensions
  • Handle reconciliations, refunds, commissions as well as daily, weekly & monthly payments
  • Banking, invoicing and credit card reconciliation
  • Compliance verification and reporting
  • Answer emails and help-desk tickets regarding customers' needs
  • Ad-hoc research activities
Requirements:
  • 1+ years relevant experience in an insurance, accounting, operations or customer support focused position. Ideally in the finance industry.
  • Attention to detail
  • Strong organizational capability
  • Customer focus and proven interpersonal skills
  • Effective communication and escalation skills
  • Fluent English, written and spoken
  • The ability to work independently, and part of a wider team
  • Bachelor degree qualified in a finance or accounting related field
What We Offer:
  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start - Our immersive Global Induction Program
  • Work with brilliant people that will keep you on your toes
  • Dynamic & Global Team
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
  • Be a meaningful part in our success - every FlyMate makes an impact
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days
  • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers)

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