Merchandise Advocate

7 days ago

Melbourne, Victoria, Australia beBeeClientCentric Full time $98,752 - $121,118
Customer Experience Specialist

We are seeking a highly skilled Customer Experience Specialist to partner with our valued clients and provide exceptional support services.

About the Role

The ideal candidate will play a crucial role in delivering outstanding customer experiences, building strong relationships, and driving business growth. As a key member of the customer experience team, you will be responsible for troubleshooting complex issues, providing proactive support, and advocating for customer needs within the organization.

Key Responsibilities:
  • Collaborate with clients to understand their unique needs and develop tailored solutions.
  • Utilize excellent communication skills to resolve complex issues via phone and web platforms.
  • Promote client retention and overall success through white-glove service and strategic problem-solving.
  • Conduct daily outreach to proactively address client concerns and prevent escalations.
  • Work closely with internal teams to prioritize and escalate critical issues.
  • Develop a customer-centric mindset, prioritizing client satisfaction above all else.
Requirements:
  • 2+ years of experience in customer success, account management, or customer support.
  • Proficiency in Microsoft Office or Google Suite.
  • Experience providing advisory-level support through proactive and reactive interactions with clients.
  • Ability to advocate for customer needs within the organization.
  • Strong analytical and problem-solving skills, with a passion for process improvement.
Why This Opportunity?

This is an exciting opportunity to join a dynamic team and make a meaningful impact on our clients' experiences. We are committed to supporting our employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

  • Merchandise Lead

    7 days ago

    Melbourne, Victoria, Australia beBeeCategory Full time $32,000 - $64,000

    Job DescriptionAt our organization, we advocate for women's representation and empowerment. This vision is fundamental to our values.We believe collective responsibility fosters associate culture, workforce development, and customer experience. We celebrate individuality and promote a culture of inclusivity.The Category Supervisor drives store results by...

  • Merchandise Flow Supervisor

    7 days ago

    Melbourne, Victoria, Australia Victoria'S Secret Full time

    **Are you ready to join a team environment where you are celebrated for being you?****The Role**The merchandise flow supervisor drives total store results with specific ownership for merchandise flow and brand guide processes. The merchandise flow supervisor drives results in the area of responsibility by supporting the development and execution of short...

  • Grocery & Retail Merchandising Lead

    7 days ago

    Melbourne, Victoria, Australia Uber Full time

    **#Greatmindsdontthinkalike**:At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.**About The Team**Our...

  • Sales Advocate

    6 days ago

    Melbourne, Victoria, Australia beBeeFashion Full time $55,000 - $86,000

    Key Sales Professional">A successful sales advisor plays a pivotal role in delivering exceptional customer experiences, driving store sales and profit. As a sales professional, you will prioritize customers' needs, offering assistance and sharing product knowledge to create an environment that makes it easy for customers to shop effectively through efficient...

  • Merchandise Planner

    1 week ago

    Melbourne, Victoria, Australia Sussan Full time

    Join to apply for the Merchandise Planner role at Sussan6 days ago Be among the first 25 applicantsJoin to apply for the Merchandise Planner role at SussanDirect message the job poster from SussanGroup Talent Acquisition Manager at The Sussan Group -Sportsgirl | Sussan | Suzanne GraeAbout SussanFor more than 80 years, Sussan has been celebrating the spirit...

  • Ambassador Advocate

    2 weeks ago

    Melbourne, Victoria, Australia beBeeMarketing Full time $40,000 - $80,000

    Job OverviewAs a Student Ambassador, you will serve as the face of our brand, acting as a product ambassador on and off campus. Your primary objectives include driving positive product trial and awareness among consumers, supporting sales teams through sales drives and merchandising, and ensuring an unforgettable consumer experience at our events.

  • Sales Experience Advocate

    6 days ago

    Melbourne, Victoria, Australia beBeeMerchandiser Full time $40,000 - $60,000

    Career Opportunity: Casual Sales Merchandiser">We are seeking an enthusiastic and detail-oriented individual to join our team as a Casual Sales Merchandiser, covering the South East Melbourne area. This role involves managing a territory of stores, creating Point-of-Sale Displays, implementing Planograms, and liaising with store staff and managers.">Your Key...

  • Expand Marketplace Growth Specialist

    2 days ago

    Melbourne, Victoria, Australia beBeeEcommerce Full time $70,000 - $120,000

    Ecommerce Dropship & Brand Manager RoleAs the primary brand advocate, you will oversee the development and growth of our dropship and marketplace brand portfolio. This involves cultivating strong relationships with vendors and internal stakeholders across Digital, Merchandise, and Marketing to ensure seamless onboarding, operational efficiency, and...

  • Sales Experience Advocate

    7 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $50,000 - $70,000

    Seasonal Sales Consultant OpportunityWe are seeking highly skilled individuals to deliver exceptional customer experiences during the festive season.As a key member of our sales team, you will play a vital role in driving business growth through outstanding service, product knowledge, and efficient transactions. You will be responsible for maintaining visual...

  • Customer Service Advocate

    5 days ago

    Melbourne, Victoria, Australia beBeeCareer Full time $53,620 - $97,060

    Permanent Part-Time Customer Service Representative OpportunityAbout the RoleWe are seeking a skilled and dedicated individual to join our frontline team as a Permanent Part-Time Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service, promoting products and deals in store, operating point of sale...