Senior Customer Service Lead
1 week ago
Are you passionate about delivering exceptional customer experiences and guiding individuals on their hair regrowth journey?
As a Senior Receptionist at our esteemed clinic in West Perth, you will have the opportunity to lead our team with full on-the-job training and comprehensive online resources available.
This permanent full-time leadership position is ideal for an experienced customer service professional seeking a rewarding role with a great work environment.
The primary responsibilities of this position include:
- Operational Administration & Clinic Duties:
- Manage payments, process patient data, reconcile daily takings, maintain accurate records, ensure compliance with financial and administrative procedures, handle reception duties, schedule appointments, and perform general office tasks.
- Leadership:
- Monitor clinic operation efficiencies, manage medical records, ensure policies and procedures are followed, assist with recruitment and training of new employees.
You'll love working here because:
- Comprehensive training sets you up for success as a customer service hero.
- Opportunities to earn monthly and quarterly bonuses boost your income.
- A fun team culture celebrates connections over coffee breaks.
- Our Wellness Program reimburses gym memberships, healthy activities, and dedicated
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