Transportation Liaison Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $57,000 - $80,500

Our organization is seeking a Community Transport Officer to play a key role in enhancing community health and transport services. In this position, you will be responsible for managing the intake process for CHSP & HACC community transport, ensuring a seamless, professional, and person-centered approach.

Duties and Responsibilities:

  • Manage referrals on the My Aged Care portals following our procedures
  • Triage client referrals for eligibility, risk, and priority
  • Capture and manage client information in our management systems
  • Provide information and support to clients regarding the transport program
  • Assist with program reviews and quality improvement initiatives

Requirements and Attributes:

  • Developed communication and IT skills, including MS Office and databases
  • Multitasking skills and attention to detail are essential
  • Effective problem-solving and decision-making abilities
  • Experience in administrative duties such as filing, phone calls, appointments, and data entry
  • Excellent customer service skills, both over the phone and in person
  • Previous experience in aged care, community services, or volunteer settings is preferred

Benefits of Working with Us:

We offer a supportive work environment that values teamwork and collaboration. As a member of our team, you will have opportunities for professional growth and development, as well as the chance to make a positive impact on our community.

About Our Organization:

We are a responsive and agile community health service providing a wide range of healthcare, social support, disability, and welfare services for all members of the community.

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