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AWS Support Specialist

2 weeks ago

Sydney, New South Wales, Australia Amazon Full time

Role Overview

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We are seeking a highly skilled Technical Account Manager to join our Enterprise Support team. As a TAM, you will be responsible for building relationships with our customers, understanding their business needs and technical challenges, and providing recommendations and proactive advice to help them gain the most value from AWS services.

Responsibilities

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The successful candidate will have the following responsibilities:

  1. Develop and execute strategies to drive customer adoption and use of AWS services
  2. Provide expert advice and guidance on AWS services and architecture
  3. Build strong relationships with customers and understand their business needs and technical challenges
  4. Collaborate with other teams, including Sales, Marketing, and Product Development, to ensure alignment and success

Skills and Qualifications

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To be successful in this role, you will need:

  • 5+ years of technical engineering experience
  • Experience working with AWS services or other cloud offerings
  • Strong understanding of technology budget management and cost optimization
  • Excellent communication and interpersonal skills
  • A bias for action and a willingness to take calculated risks

Amazon's Commitment to Diversity and Inclusion

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At Amazon, we are committed to diversity and inclusion. We welcome applications from candidates of all backgrounds and perspectives. If you are passionate about technology and customer satisfaction, and want to be part of a dynamic and innovative team, please apply for this exciting opportunity.