Excellent Opportunity for Customer Experience Associate
2 weeks ago
Customer Experience Associate
In this role, you will provide person-centered support to customers and enhance their wellbeing. You will assist in resource planning, coaching, and mentoring support workers, promote safe and healthy work practices, and participate in team meetings.
Key Responsibilities:- Support daily activities for customers;
- Develop and review individualized support plans;
- Enhance customer experience through innovative solutions;
- Maintain confidentiality and professional relationships;
You will also bring to the role relevant qualifications, technical literacy in Microsoft Office, supervisory skills, and physical ability to support customers. We offer a supportive culture and working environment, flexible work arrangements, and opportunities for growth and development.
Benefits:- Tax benefits available only to employees who work for a not-for-profit organization;
- Employee Assistance Program providing counselling services;
- Professional development opportunities and secondments;
- Flexible work arrangements;
- Long Service and/or Parental leave;
New Horizons values diversity and encourages applications from people from all walks of life.
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