Community Housing Officer

2 weeks ago

Hervey Bay, Australia Centacare Brisbane Full time

Centacare Brisbane is a leading provider of community services, operating in South East Queensland for over 50 years. Our team of over 1600 employees is dedicated to making a positive impact in the lives of individuals and families.

About the Role

We are seeking a highly motivated and experienced Community Housing Officer to join our team in the Fraser Coast region. As a key member of our housing services team, you will play a critical role in supporting individuals and families to maintain their housing and access more affordable accommodation.

Key Responsibilities
  • Provide case management support to clients with complex needs, including those experiencing homelessness or at risk of losing their tenancy.
  • Conduct intake and assessments of new clients, identifying their needs and developing personalized support plans.
  • Promote independent living skills and choice, empowering clients to make informed decisions about their housing and accommodation needs.
  • Collect and report client data, using electronic databases to track progress and outcomes.
  • Liaise with community and government agencies, as well as real estate agencies, to ensure seamless service delivery and effective case management.
  • Ensure service delivery meets all legislative guidelines and internal procedures, maintaining the highest standards of quality and accountability.
Requirements
  • Qualification in Community Services, Mental Health, or Social Housing, or equivalent experience in the community sector.
  • Experience in accommodation services or real estate, with a strong understanding of the housing framework.
  • Current QLD driver's license, National Police Certificate, Working with Children Blue Card, and NDIS Worker Screening Clearance.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Excellent time management, prioritization, and problem-solving skills, with a commitment to a person-centered approach to service provision.
About Centacare Brisbane

Centacare Brisbane is a Catholic organization that values the dignity and worth of every individual. We are committed to providing high-quality services that make a positive impact in the lives of our clients and communities. As a member of our team, you will be part of a dynamic and supportive work environment that values collaboration, innovation, and excellence.

We offer a competitive salary and benefits package, as well as opportunities for career development and professional growth. If you are passionate about making a difference in the lives of others and are committed to delivering exceptional service, we encourage you to apply for this exciting opportunity.

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