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Community Liaison Officer

2 months ago

Hervey Bay, Australia flourish Australia Full time

Flourish Australia has a brand new exciting opportunity for a Community Liaison Officer to join our Queensland teams

The position available is:

  • Full-time (76 hours/fortnight)
  • Working Monday to Friday
  • Based in either Hervey Bay, Rockhampton or the Sunshine Coast
  • Attractive salary starting at $85,000 per annum + Super + Tax-Free Salary Packaging

About the Opportunity 

The Community Liaison Officer works in the community with people with lived experience of a mental health issue, supporting their access to Flourish Australia services, and in pursuing their recovery goals. 

As a Community Liaison Officer, you will be responsible for fostering and maintaining effective relationships with local service providers, community organisations, and other key stakeholders to enhance service accessibility, integration and recovery outcomes to people accessing the service. In this role, you will be tasked with enhancing the visibility of services within the community, facilitating access to support, and advocating for participants of the program. The role operates under the Commonwealth Psychosocial Support program, which offers psychosocial support to individuals experiencing severe and persistent mental health issues.

As a Community Liaison Officer, you will: 

  • Develop and maintain strong relationships with families, carers, community organisations, local health services, government agencies, and other stakeholders.
  • Identify community needs and collaborate with relevant organisations to address them.
  • Identify and pursue opportunities for partnerships that enhance service provision and outcomes for the people accessing our services.
  • Represent the organisation in community forums, interagency meetings, and networks relevant to mental health and psychosocial support.
  • Support the development of the Commonwealth Psychosocial Support program and raise awareness of its impact on the community.
  • Promote a positive understanding of mental health issues and advocate for the rights and needs of people accessing our services in external forums.
  • Facilitate community consultations to gather feedback from the people accessing our services and the community to inform service development and improvement.

For more information on the Community Liaison Officer role, please read the Position Description. 

Please note - Successful candidates must maintain a Class C drivers license and proof of comprehensive insurance must be provided when required. You may be directed to use your private motor vehicle when an organisational pool motor vehicle is unavailable. You will receive the Travelling Transport and Fares Allowance when using your private vehicle for work related purposes.

Who we are

Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community.

Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.

Selection Criteria

Essential:

  1. Possession of a minimum Certificate IV in the Human Services or Social Sciences fields or professional qualifications in project management, and/or at least 5-years' experience in community engagement or a similar role.
  2. Proven experience in establishing connections with stakeholders and engaging with communities, as well as expertise in health promotion, public health, behavioural or social sciences, communications or marketing education. 
  3. Be able to demonstrate a thorough understanding of the mental health sector.
  4. Experience in the provision of education and training to groups of service providers, families and people accessing the service.
  5. Current Australian driver's licence.

Desirable:

  1. A lived experience of a mental health issue or a carer of a person with a lived experience of a mental health issue.
  2. Experience in writing grant applications and applying for funding from external sources.
  3. Experience working with people from diverse backgrounds. 

For further information, please contact Amanda Killen, Manager. E: amanda.killen@flourishaustralia.org.au (do not email applications)

The Benefits

  • Level 4 (SCHCADS) on the Flourish Australia Enterprise Agreement (2018)
  • Tax-free Salary Packaging available up to $15,900
  • Vehicle Mileage Allowance
  • Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + extra day paid leave over Christmas/New Year + paid parental leave 
  • Family-friendly and flexible working conditions
  • Opportunities for career progression, professional development and training such as Mental Health First Aid and ASIST
  • Employee Assistance Program for confidential wellbeing support
  • Regular supervision (reflective practice), ongoing 1:1 mentoringand a comprehensive induction program
  • Inclusive initiatives such as our Rainbow Network and YarnUp for Aboriginal and Torres Strait islander staff
  • Exclusive personal Fleet pricing discounts with our preferred automotive supplier
  • Employee discounts at 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)

All appointments with Flourish Australia's Mental Health Services are subject to an NDIS Worker Screening clearance, a National Criminal History Check, a WWCC, previous employment reference checks, satisfactory Australian residency status and other background checks. All successful applicants will be asked to provide evidence they are fully vaccinated against COVID-19 (including booster) prior to commencement, inline with Flourish Australia’s Vaccination Policy and will be required to declare any private or secondary employment prior to commencement in line with Flourish Australia's Private or Secondary Employment Policy. 

How to Apply

To apply for this position, please complete all the questions asked. You will then be required to attach a copy of your resume on the following page, we encourage you to have your resume up-to-date and available before you commence the application.

Applications close at 5pm on 20th of November 2024

Apply Now