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System Infrastructure Specialist
3 weeks ago
Key Responsibilities
- Manage complex incident management
- Monitor and manage day-to-day service operations
- Coordinate with internal teams and external vendors to manage service requests
- Analyze operational data to identify trends and areas for improvement
- Develop and maintain operational procedures
- Collaborate with technical teams to address product-related service issues
- Conduct root cause analysis for recurring incidents
Requirements
- A minimum 2-3 years' experience in a system administration role
- Experience in either network, Linux, or application/system support
- Must have dealt directly with external customers delivering to SLAs
- Broad understanding of server systems, Linux commands, or network administration
- Excellent communication skills
Benefits This is an excellent opportunity to work with a dynamic team and develop your skills in system infrastructure management. If you are a motivated and organized individual with a passion for technology, we would love to hear from you.
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