Business Support Officer

2 weeks ago


Carrum Downs, Victoria, Australia Conquest Recruitment Group Full time
About the Role

The successful candidate will commence as an on-hired employee, working standard hours from 8:30am-5:00pm Monday-Friday with opportunities for additional overtime. As the first point of contact for customers and corporate clients, you will respond to enquiries, schedule bookings and be responsible for a range of administration tasks.

Duties:

  • Inbound and outbound calls
  • Scheduling daily bookings
  • Confirming and entering job details
  • Liaising with Project Managers and other stakeholders
  • Preparing reports, quotes and ad hoc administrative tasks
  • Providing exceptional customer service and striving to achieve targets and key performance indicators (KPIs)

Required Skills and Qualifications:

  • Proven customer service experience in a fast-paced environment, preferably within the insurance or construction industry
  • Strong computer skills and proficiency in using internal systems
  • Excellent attention to detail
  • Organised and effective time management skills
  • Motivated and proactive individual

We estimate the annual salary for this position to be around £25,000-£35,000 based on national averages and industry standards. Conquest Recruitment Group values its employees and offers a competitive compensation package, including a comprehensive benefits scheme.



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