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Product Manager
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We are seeking a highly skilled Product Manager to lead the vision and roadmap for our loan servicing capabilities. As a key member of our team, you will be responsible for understanding the needs of our associations and developing solutions to meet their business objectives.
Key Responsibilities- Manage the backlog of requests for new features, applying prioritization frameworks as necessary.
- Focus on business problems, not solutions.
- Assess whether an association's needs can be met with existing solutions.
- Create and manage product roadmap.
- Understand and influence vendor roadmaps and assess impact on association processes.
- Assess whether a requested feature should become part of the base product or be a one-off enhancement for a particular association.
- Responsible for ideation, scoping, development, launch, and follow-up on features.
- Define and analyze metrics that measure the success of products.
- Communicate business needs to development teams.
- Communicate product status, key issues, and launch plans to stakeholders across the organization.
- Execute Buy, Build, or Partner Analysis for new capabilities.
- Define 'minimum viable product' & product direction.
- Perform stakeholder interviews.
- Delivery and release coordination, including training on new features.
- Education including a Bachelor's degree in accounting, business administration, business management, finance, computer science or related field, or equivalent work experience.
- 8+ years' experience advising or acting as a leader in a product-led business technology organization.
- 6+ years' experience as a product manager, product owner or related experience.
- Preferred experience with loan servicing, accounting and tracking for distressed loans, monetary movement, and loan accounting processes in the Farm Credit system or financial industry.
- Experience in working on (or leading initiatives) including lending, servicing, and general accounting.
- Strong knowledge of finance market, regulatory environment, and regulatory compliance pertaining to Farm Credit Associations (FCAs) and banking.
- Experience and knowledge in Agile methodology.
- Strong relationship management skills.
- Skill in gathering, compiling, organizing, and analyzing information.
- Skill in prioritizing assignments to complete work in a timely manner.
- Strong oral and written communication skills across all levels of the organization (peers, management, C-Suite leadership, and customers).
- The ability to describe and demonstrate new and existing features to foster problem-solving and illustrate the value of the product.
- Ideally experience in developing and facilitating user training.
- Ability to communicate features to association leaders and employees and strong abilities to influence, keep team members engaged, and drive productive meetings.
- Familiarity with Core Banking platforms such as DNA, Profile, and/or Jack Henry Solutions.
- Understands and creates product metrics, e.g., KPI's and OKRs.
- Entrepreneurial spirit, self-reliance, and a willingness to 'roll up one's sleeves' to understand details.
- Curiosity and a growth mindset.
