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Registry Officer

2 months ago

Sydney, New South Wales, Australia Charterhouse Recruitment (Australia) Full time
About the Role

We are seeking a highly motivated and organized Registry Officer to provide clerical, administrative, and customer service support to our client, a large NSW Government Agency. As a Registry Officer, you will be responsible for providing a high standard of support to the Tribunal, including data entry, preparing correspondence, and maintaining electronic and file records.

Key Responsibilities
  • Provide clerical, administrative, and customer service support to the Tribunal
  • Answer simple phone enquiries and respond to emails
  • Perform data entry and maintain accurate records
  • Handle and distribute incoming and outgoing mail
  • Provide a range of administrative and clerical support services, including printing, filing, scanning, and emailing documents
  • Input all relevant data in the tribunals case management system and create, store, retrieve, and archive tribunal files
  • Seek guidance from, and escalate more complex matters to the Senior Registry Officer when required
Requirements
  • Previous experience in administration or office-based customer service
  • Excellent written and verbal communication skills
  • High level of attention to detail
  • Experience in a legal or government environment is beneficial but not essential