Production Support Specialist

5 days ago


Gold Coast, Queensland, Australia beBeeTextile Full time $45,000 - $60,000

Key Responsibilities:

  • Support the Production Manager to ensure a timely and successful workflow between in-house manufacturing and external manufacturers.
  • Identify potential issues with locked-in orders and production limitations
  • Submit all orders for production in NetSuite by creating work orders in a timely manner to ensure maximum production lead time is achieved.
  • Assist with the cutting team to move BOM in NetSuite to ensure all fabric usage is accounted for and accurate recordings of operational steps are recorded.
  • Update NetSuite with correct information of contractor allocation to ensure easy tracking of open work orders.
  • Update contractors' work spreadsheet to ensure even distribution of workflow out to ensure best return rate back to factory
  • Assist the Production Manager in all process requirements and scan in weekly priority sheets
  • Submit work orders to contractor cutters.
  • Create weekly contractor lists of outstanding work and receiving confirmation of sewer completion date, to be shared with QC teams to help manage workflow and on-time factory completions.
  • Create and receipting in purchase orders and work orders.
  • Verify and check contractor invoices against gowns received in order to process invoices for payment.
  • Assist with daily contractor queries prior to directing them to the best team leader that can be of assistance.
  • Communicate with contractors regarding availability of work, outstanding work, scheduled holidays, sick days, rescheduling deliveries ensuring all sewer dates are met as per contractor agreement.
  • Arrange contractor training for QC quality or sewers in line with available of each team leader.
  • Help prepare packages to be sent to contractors following dispatch procedures
  • Maintain a neat and organised contractor pick-up area attaching any notes to Contractors are attached to the outside of the box for contractors.
  • Maintain an up-to-date production sample library with monthly checks conducted to ensure production location is correct and any missing samples are verified and accounted for.
  • Assist with fittings as needed
  • Rostered to QC hem fit as and when needed following GLL QC standards and specific gown requirements
  • Understand and follow technical specifications and quality control manuals
  • Identify garments for fabric faults, flaws, stains and/or marks and reporting back findings.
  • Analyse construction of garment including stitching, finishing and stretch allowance
  • Complete Quality Control reports as directed

Essential Requirements:

  • A minimum of 2+ years previous experience in the textile manufacturing or retail environment in a similar role
  • Experience with NetSuite or similar manufacturing software or the ability to pick up this skill quickly
  • Demonstrated effective time management skills
  • Ability to work well independently as well as within a team environment
  • Superior attention to detail and a commitment to quality
  • Exceptional work ethic, high energy and with strong multi-tasking and organisational skills
  • Ability to meet daily goals and deadlines
  • Alignment with the company mission and values
  • Intermediate level computer literacy, MAC experience desirable
  • Excellent written and verbal communication skills


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